General Information

Who we are

Millennium Awards Limited Trading as OnlineTrophies.co.uk

Where we are

Bampton House, Little Bampton, Wigton, Cumbria, CA7 0JQ
Telephone: 01697352458, International +44 1697352458
Skype: OnlineTrophies

General Information

Alterations

We reserve the right to alter prices and specifications without prior notice. However, in the event we have to substitute your trophy we will endeavour to either substitute with a trophy of the same price and quality or upgraded to a larger size.

Descriptions

All heights and descriptions are approximate and are not subject to a guarantee of accuracy.

Engraving

We have over 35 years of experience in engraving and the engraving is from £1.00 per item on a large amount of the trophies on the website without limitation to number of words/letters however we do reserve the right to set out the style, font and size of the engraving – however some items carry a charge – these include some glassware, silverware, nickel plated cups, Stainless steel hip flasks, pewter items and medals. We have included an engraving information box next to the products to insert your engraving details. Please take extra care when entering the engraving information because if you have given the wrong information or made a spelling mistake(s) and the order have been engraved, and needs amending/altering, a charge will be made from £3.50 per engraving plus postage.

Shortages//Damaged goods/Mistakes

Shortages and breakages must be notified by email within 3 working days of the delivery. All correspondence must supply your order ID number. If needed, OnlineTrophies to will arrange any returns. Do not send the goods back to OnlineTrophies unless told so and this will be at your expense – OnlineTrophies will not reimburse you.

Email Promo Discount Code

You may use your Emailed Promo Discount Code for any trophy purchases on the website. Enter the code in the code box, refresh the page and a discount will be applied and shown. There is no limit to the number of times a voucher code may be used, and it is transferable within the set time scale stated on the promo email. After the date as elapsed the code will become obsolete.

Education Establishments and Local Governments

We accept official purchase orders from Education and Local Governments please call for further information.

 

Complaints

In the rare event of a complaint please contact us immediately by e-mail (please see our contact details) and we will do our up most to resolve the problem. Please do not return the order unless told to do so.

Acceptance of these terms and conditions

  • The placing of an online order denotes the knowledge and acceptance of these terms and conditions.
  • Use of the OnlineTrophies website
  • The copyright is owned by Millennium Awards Limited T/A Onlinetrophies.co.uk.

Authorisation to Reproduce

  • Any person may reproduce any portion of the material in these web pages subject to the following conditions:
  • The material may be used for information and non-commercial purposes only
  • it may not be modified in any way any copy of any portion of the material must include the following copyright notice: ‘Property of OnlineTrophies.co.uk’

Viruses

OnlineTrophies makes all reasonable attempts to exclude viruses from these web pages, but it cannot ensure this exclusion and no liability is accepted for viruses. Please take all appropriate safeguards before downloading information from these web pages