Delivery Information

UK ORDERS

Lead-Time and prices for UK Mainland

There are three options available. Option 1,  orders – takes up to 8 working days. Option 2,  orders – takes up to 5 working days. Option 3,  orders – 2 to 4 working days. The days shown are your order turn-a-round times and are based on WORKING DAYS only and are Estimated and NOT Guaranteed.  Be aware that some silverware, pewter ware, personalised centres, and personalised ribbons will take slightly longer to process and make take longer to deliver, please call for further information.

  • Order up to £6.00 Order process and delivery from £3.00
  • Orders up to £10.00 Order process and delivery from £4.50
  • Order over £10.00 Order process and delivery from £5.90
  • Orders over £100 Order process and delivery Free of charge

Lead-Time and prices for UK Highlands and Island

UK Highlands and Island means the order may be carrier over water within the UK – This will include  Isle of Man, Isle of Wight, Scottish Islands including Isle of Skye etc. Posts codes within the Highland and island section include postcodes ranging from AB55-56; FK17-22; G83; KA27; IV1-39; PA20-80; PH18-26; PH30-42; ZE1-3, KW1-17, HS1-9; IM1-9; TR21-27; PO30.41.

There are three options available. Option 1 orders – takes up to 8 working days. Option 2  orders – takes up to 6 working days. Option 3 orders – take up to 4 working days. The days shown are your order turn-a-round times and are based on WORKING DAYS only and are Estimated and NOT Guaranteed.  Please ensure you select the correct option as this may affect your lead-time if the order is in a rush. These services are not guaranteed 100% as it requires transport over water and is weather dependant. We reserve the right to use alternative courier companies to delivery GB off shore. All UK Offshore order will be dispatched using one of the Royal Mail services or a shipping agent and a signature will be required. If in the event no one is available to sign for the parcel a calling card will be issued and you will be responsible to arrange for a new delivery slot.

  • Order up to £5.00 Order process and delivery from £3.00
  • Orders up to £10.00 Order process and delivery from £5.90
  • Order over £10.00 Order process and delivery from £11.00
  • Order over £100 Order process and delivery from £16.00

Northern Ireland

Lead-Time and prices for Northern Ireland

There are three options available. Option 1, orders – may take up to 8 working days. Option 2, orders – may take up to 5 working days. Option 3. orders – 2 to 4 working days. The days shown are your order turn-a-round times and are based on WORKING DAYS only and are Estimated and NOT Guaranteed.  Be aware that some silverware, pewter ware, personalised centres, and personalised ribbons will take slightly longer to process and make take longer to deliver, please call for further information.  All Northern Ireland post codes starting with BT

  • Order up to £5.00 Order process and delivery from £3.00
  • Orders up to £10.00 Order process and delivery from £5.90
  • Order over £10.00 Order process and delivery from £12.00
  • Order over £100 Order process and delivery from £18.00

HM FORCES ORDERS

HM Forces orders are shipped using our standard option service only and the order “may take up to 5 working days”. The order will be sent using the BFPO service supplied by Royal Mail/Parcel Force and shipped to the London BFPO Depot. Please note our terms and conditions are as per UK mainland customers and only apply to the BFPO depot in London. Once your order has been delivered to the BFPO depot in London we will deem the contract between you, the customer, and ourselves complete. It will be your responsibility to track and trace your consignment from there on. We are aware that some BFPO addresses are subject to Free BFPO Postage (up to 2 Kilo’s); in this situation, we will charge an admin fee of £5.00 to cover packaging and admin. Please call for more details prior to ordering.

  • Order up to £5.00 Order process and delivery from £4.50
  • Orders up to £1.00 Order process and delivery from £6.00
  • Order over £10.00 Order process and delivery from £15.00
  • Orders over £100 Order process and delivery from £16.00

CHANNEL ISLES

Lead-Time and prices for Channel Isles

The lead-time of your order is normally within 5 to 10 working days depending on the order option chosen. If we encounter any problems with your order one of the staff will contact you. Please note: some silverware, pewter ware, personalised centres, and personalised ribbons will take slightly longer to process and make take longer to deliver.  OnlineTrophies shall not be liable for any direct, indirect or substantial loss (all three of which terms include, without limitation, loss of profits, loss of business, economic loss, depletion of goodwill and related loss) , damages, costs charges or expenses caused directly or indirectly by any delay in the delivery of the Goods shipped to your shipping destination. All Channel Isle post codes GY1-10; JE1-5

  • Order up to £5.00 Order process and delivery from £4.50
  • Orders up to £10.00 Order process and delivery from £8.00
  • Order over £10.00 Order process and delivery from £15.00
  • Order over £100 Order process and delivery from £25.00

EUROPEAN ORDERS

Lead-Time and prices for Europe

Prices vary from country to country see your destination list below. Prices are from and are subject to GB VAT. The lead-time of your order is option 1, 8 to 10 working days and option 2, 4 to 7 working days. If we encounter any problems with your order one of the staff will contact you. Please note: some silverware, pewter ware, personalised centres, and personalised ribbons will take slightly longer to process and make take longer to deliver.  OnlineTrophies shall not be liable for any direct, indirect or substantial loss (all three of which terms include, without limitation, loss of profits, loss of business, economic loss, depletion of goodwill and related loss) , damages, costs charges or expenses caused directly or indirectly by any delay in the delivery of the Goods shipped to your shipping destination.

Austria shipping cost from £11.67
Balearic Islands shipping cost from £12.50
Belgium shipping cost from £11.67
Bulgaria shipping cost from £12.50
Canary Isles shipping cost from £31.67
Croatia shipping cost from £31.67
Cyprus shipping cost from £29.17
Czech Republic shipping cost from £11.67
Denmark shipping cost from £11.67
Estonia shipping cost from £11.67
Finland shipping cost from £26.40
France shipping cost from £11.67
Germany shipping cost from £11.67
Greece shipping cost from £27.60
Hungary shipping cost from £11.67
Ireland shipping cost from £7.50
Italy shipping cost from £11.67
Latvia shipping cost from £11.67
Lithuania shipping cost from £11.67
Luxembourg shipping cost from £11.67
Malta shipping cost from £30.00
Monaco shipping cost from £11.67
Netherlands shipping cost from £11.67
Poland shipping cost from £11.67
Portugal shipping cost from £11.67
Spain shipping cost from £11.67
Romania shipping cost from £16.67
Slovakia shipping cost from £11.67
Slovenia shipping cost from £11.67
Sweden shipping cost from £11.67
Andorra shipping cost from £30.00
Faroe Islands shipping cost from £30.00
Gibraltar shipping cost from £37.00
Iceland shipping cost from £30.00
Liechtenstein shipping cost from £37.00
San Marino shipping cost from £43.00
Switzerland shipping cost from £23.00
Norway shipping cost from £11.67

REST OF THE WORLD ORDERS

Lead-Time World

Prices vary from country to country see your destination list below. Prices are from and exclude GB VAT.  The lead-time of your order is option 1, 10 to 20 working days and option 2, 5 to 9 working days. If we encounter any problems with your order one of the staff will contact you. Please note: some silverware, pewter ware, personalised centres, and personalised ribbons will take slightly longer to process and make take longer to deliver.  OnlineTrophies shall not be liable for any direct, indirect or substantial loss (all three of which terms include, without limitation, loss of profits, loss of business, economic loss, depletion of goodwill and related loss) , damages, costs charges or expenses caused directly or indirectly by any delay in the delivery of the Goods shipped to your shipping destination.

Australia shipping cost from £25.00
Hong Kong shipping cost from £50.00
Seychelles shipping cost from £65.00
Singapore shipping cost from £45.00
Vietnam Shipping cost from £64.00
Israel Shipping cost from £46.00
Japan shipping cost from £46.00
Saudi Arabia shipping cost from £40.00
Ukraine Japan shipping cost from £50.00

Please note:

OnlineTrophies shall not be liable for any direct, indirect or substantial loss (all three of which terms include, without limitation, loss of profits, loss of business, economic loss, depletion of goodwill and related loss) , damages, costs charges or expenses caused directly or indirectly by any delay in the delivery of the Goods to GB mainland, GB offshore, British Forces, EU and non EU clients (even if caused by OnlineTrophies negligence), nor shall any delay entitle you to terminate or cancel the purchase of the trophies, unless such postponement exceeds 60 days.